Privacy Policy

The privacy policy explains how Serenity Healing Cheshire handles your personal information and data. Please read our privacy policy to understand how we collect, use, protect or otherwise handle your personal information in accordance with our website . We value your trust, and are committed to maintaining the confidence of visitors to our website. We have therefore strived to present this policy in a clear and plain language.

VISITORS TO OUR WEBSITE

By continuing to use our site, you are agreeing to our use of cookies described below.

Any changes made to this privacy and cookie policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any changes to my privacy and cookie policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Karen Anderson, Serenity Healing Cheshire, Church Street, CW9 6EP.

When someone visits www.serenity-healing.co.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is processed without identifying anyone individually. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information from you.

CONTACT FORMS

Personal information input into these forms, including name, email address, mailing address and phone number are stored on encrypted networks. This information is only accessible to Karen Anderson at www.serenity-healing.co.uk.

HOW DO WE USE YOUR INFORMATION?

We may use the information we collect from you to email appointment information such as confirmation or cancellation. We will not use your information for any other reason.

Disclosure of your information

All my dealings with you and any information that I have about you is confidential, except when I may have a legal obligation to share, such as terrorism, money laundering, and radicalisation.

LINKS TO OTHER WEBSITES

This privacy notice does not cover the links within this site linking to other websites or our social media accounts such as facebook and instagram ( links found in my footer). Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to access the personal information that we hold. Email your request to our data manager at karen@serenity-healing.co.uk.

CHANGES TO THIS PRIVACY NOTICE

We keep our privacy notice under regular review. This privacy notice was last updated on 25 February 2022.

WE DO NOT USE COOKIES ON OUR WEBSITE

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s HELP menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled that make your browsing experience more efficient and some of our services will not function properly.

CONTACTING SERENITY HEALING

If there are any questions regarding this privacy policy you may contact us at karen@serenity-healing.co.uk or by sending a letter to Serenity Healing Cheshire, Church Street, CW9 6EP.

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Disclaimer

Information on this website is of a general nature and should not be relied on, nor is any duty of care being assumed by Serenity Healing Cheshire. The services we provide are not intended to replace advice you receive from medical professionals.

Under no circumstances (including but not limited to any negligent act, omission or representation on the part of Serenity Healing Cheshire) will Serenity Healing Cheshire be liable to you for any direct, indirect, incidental, special or consequential loss or damages resulting from use of this website or the information herein.

Serenity Healing Cheshire makes no warranty or representations about the accuracy, correctness, completeness, reliability or otherwise of the content or information on this website.